Information for visitors
Provision of appropriate medical attention by the park nurses depending on visitors' physical condition.
Speedy information provision for visitors by on-site computers.
Visitors may borrow buggies or wheelchairs by filling out the relevant application forms and depositing their national ID as guarantee (or NT$1000 deposit if not carrying ID).
There are several automatic top-up machines in the park, and EasyCard sales, top-up, and refund services are available at the visitor center, and the ticketing office at the main entrance and the 2nd entrance on the 3rd floor.
Provides visitors with necessary lost and found services.
There are four nursing rooms by the visitor center. Visitors can request sealable, personalizable bags to store breast milk in the refrigerators on site.
Groups of 30 people or more can make group reservations for admissions and video tours on our website.
Drinking fountains with iced and warm water are available in the open areas of all floors (Eco-friendly folding cups provided). HOT water is available at the visitor center, nursing room and the first aid stop.
There are 3 Wi-Fi desks and 6 charging plugs at the visitor center. However, visitors must bring their own charging equipment.
There are group and accessibility gates at the Park's main entrance and second entrance for persons holding disability ID, disadvantage cards, companion ID, senior citizen ID, as well as persons with disabilities, children accompanied by elderly persons, and expectant mothers with buggies, who, upon verification by Park staff, may enter the Park by express admission.
Proactive advice will be given depending on the individual conditions of the disabled, elderly or visitors with buggies.
To avoid excessive standing in the following persons, when disabled, elderly or persons otherwise in need are queuing for the facilities, our staff will provide dedicating seating at the facility entrance or near the control room, until the accompanying person awaits their turn, and they can use the facilities together.
Tracing broadcasting services are provided in accordance with the needs of tourists.