| 1 | How can I contact the Park? | 2020-05-05 |
| 2 | Is the Park open all year round? | 2022-03-22 |
| 3 | How do I get to the Park? | 2020-05-05 |
| 4 | Does the Park provide bicycle parking? | 2020-05-05 |
| 5 | Are pets allowed in the Park? | 2020-05-05 |
| 6 | Can I use my EasyCard to pay for the admission? | 2020-05-05 |
| 7 | Are credit cards and Traveler Cards accepted? | 2020-05-05 |
| 8 | Can one EasyCard be shared among several people? | 2020-05-05 |
| 9 | Does the Park offer group bookings and tours? | 2020-05-05 |
| 10 | Can I buy a day pass for the whole park? | 2020-05-05 |
| 11 | Are there any age, height, or other restrictions and requirements for using the facilities? | 2021-02-25 |
| 12 | Do children under 85cm (or over 85cm and under 2 years of age) need to pay for the facilities? | 2023-03-14 |
| 13 | Can I use the facilities if I'm pregnant? | 2021-02-25 |
| 14 | Do disabled persons have priority use of the facilities? | 2020-05-05 |
| 15 | What accessible services does the Park offer? | 2023-03-14 |
| 16 | How do I make a reservation for the Orbiterra starship? | 2023-03-14 |
| 17 | How do I make a reservation for the Bumper Cars? | 2021-11-22 |
| 18 | Why is there no immediate charge and entry to the Orbiterra starship and Bumper Cars when I have a reservation? | 2023-03-14 |
| 19 | Does the Park provide catering services? | 2020-05-05 |
| 20 | Does the Park provide vegetarian food? | 2020-05-05 |